The Quality Conversation eBook Bob Davis
Download As PDF : The Quality Conversation eBook Bob Davis 
What are the keys to unprecedented success in your professional and personal life? Bob Davis knows. He’s applied them in his own life, and as a trainer, coach and consultant, he’s shared them for over 30 years with scores of companies across multiple industries and thousands of people who have taken his training and coaching programs across America and overseas. The secret sauce of his approach is called The Quality Conversation. Bob breaks down this process into bite-sized pieces, inspiring anecdotes and exercises you can apply in your life. Examine the role of attitude, taking a genuine interest in others, living and working with enthusiasm and the way you greet others. Improve your sales results and life in general by learning to engage in full discovery, provide custom solutions, make compelling offers, overcome objections and make an assumptive close. Strengthen your goal setting and time management skills, and tap the power that comes with high self-confidence. It’s all in The Quality Conversation, and it will change your life for the better, too. Open this little book, and engage!
The Quality Conversation eBook Bob Davis
Great book!! I love the exercises throughout as they help to cement many of the books key principles. Starting with your own attitude sets the table for everything else in this book. Not only will this book change your own life, but it will change other lives too! I have found much success as a father, husband and sales consultant by applying the principles in The Quality Conversation as I interact with others throughout my life. I highly recommend reading this book and then enjoy what it is sure to bring to your life. And review it monthly for continuous education and staying on track with your goals. Great book!!Kevin Sage
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Tags : The Quality Conversation - Kindle edition by Bob Davis. Download it once and read it on your Kindle device, PC, phones or tablets. Use features like bookmarks, note taking and highlighting while reading The Quality Conversation.,ebook,Bob Davis,The Quality Conversation,Better Call Center Training Publishing Company,BUSINESS & ECONOMICS Sales & Selling General,BUSINESS & ECONOMICS Skills
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The Quality Conversation eBook Bob Davis Reviews
Bob Davis is a captivating story teller, he speaks of everyday encounters and draws from fascinating people in history. My favorite story is about the "starfish".
I have read through it once, then skimmed a second time, still pulling out nuggets of helpful tips, quotes, and questions to ask to invoke a "Quality Conversation"!
This book is useful for business as well as personal growth, well done!
Thank you!
The Quality Conversation is exactly what is missing in contact centers today. While the book is targeted at the conversation with the customer, the principles should be applied to every interaction, including internal customers, or employees. Leaders to often treat employees like a number, or one of the companies KPIs rather than taking genuine interest and building a positive relationship and culture. The book has changed the way I look at relationships not only in the workplace but in my personal life as well. Well done Bob Davis!
A must read for every business professional. The Quality Conversation is all about success. It is about building lasting relationships and getting things done, and Bob puts it ALL together in great style. His personal stories and analogies are spot on and really help the material to resonate. I keep it handy and am on my 4th read.
Great book!! I love the exercises throughout as they help to cement many of the books key principles. Starting with your own attitude sets the table for everything else in this book. Not only will this book change your own life, but it will change other lives too! I have found much success as a father, husband and sales consultant by applying the principles in The Quality Conversation as I interact with others throughout my life. I highly recommend reading this book and then enjoy what it is sure to bring to your life. And review it monthly for continuous education and staying on track with your goals. Great book!!
Kevin Sage
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